Frequently, people get depressed after using a service or buying a product that is not as advertised or works differently than they were expecting. In many cases a customer will get stuck with little or no recourse, but being able to make a complaint is a better option. The mistakes made by a company or its representatives may strain a person’s mind to the point of neglect. It is important to complain and get positive results, even if it means a do-over, a refund, or an apology. Read below to learn how to get your intended outcome while maintaining your cool.